Product information:
We reserve the possiblilty of flaws and changed specifications and prices. If you have any doubt or are in the need of further information about our products, you are always welcome to contact us here.

Prices:
All prices are day to day prices and only valid on purchased date. We reserved the right to change any prices at any time. All prices are including 25% VAT.

Ordering:
This presentation of goods together with a price on gato-shop.com is not a binding offer from our side, just a request for an offer.

Your order of goods from Gato-shop.com is not equal with a binding accept from our side, but only a binding offer from you to Gato-shop.com to buy the goods under these conditioins.

A binding offer between you and Gato-shop.com is not valid until Gato-shop.com has sent you a order confirmation of the acceptet offer.

Payment:
You can pay with Dankort, e-dankort, VISA, Maestro, MasterCard, or JCB. The payment transaction goes through a PBS approved server.

Security:
The account information you type when buying goods are transfered incrypted (SSL) directly to PBS and it is only and PBS how can read the information. No one can intercept or save a copy of the information about you or your accounts. When paying with Dankort or a credit card, the amount is not withdrawn from you account until the goods are shipped.

Personal information:
To be able to assist you with the best possible service and product, we will save your personal information such as name and address. These information’s will be kept confidential and not turned over to third party. You are always welcome to send us an email and a request a copy of all the information we have of your account. You will within 10 working days receive an email with this information. If you want us to delete your account and all your personal information, please state this clearly in your email.

Complaints:
Gato-shop.com offers 2 years of right to complaint from invoice date, on fabrication and material flaws. The right to complaint does not cover flaws, damages or wear, directly or indirectly caused by wrongfull use, service , violence or unauthorized interference.

Your complaint of a problem has to be brought to our knowledge before reasonable time. If you bring your complaint before 2 months of purchase it is regarded as a reasonable time. We will refund any reasonalbe frieght charge you may have when returning the item if the complaint is judged as legitimate.

When returning items you most include a copy of the purchase invoice and we strongly recommend that the items are shipped, with tracking availability in case of problems or missing packages.

If you wish to return items, please use our returning address below:
Gato Audio ApS
Hoerkaer 14
DK-2730 Herlev
Denmark 

Right to regret a purchase:
When you purchase a product from Gato-shop.com we offer you as a private customer a right to regret your purchase. All you need to do is to return the items before 14 days from you have received it.

When the item has been returned and you wish to use your right of a refund, it is important that the items are in unused and perfect condition and toghether with the origrinal packaging. The right to a full refund is cancelled if the items has been used in a way that will lower the resell value.

In case of refund, you will have to pay for the returning freight costs. We will not accept package send as “receiver pays” or without fright prepaid. When returning items you most include a copy of the purchase invoice and we strongly recommend that the items are shipped, with tracking availability in case of problems or missing packages. If you want to use the 14 days of refund rights; we will refund the full amount to your bank account for the received unused items in perfect condition with the original packing, the initial shipping will not be refunded.

If you wish to return items, please use our returning address below: 
Gato Audio ApS
Hoerkaer 14
DK-2730 Herlev
Denmark 

Right to change content:
Gato-shop.com reserve the right to change and update the purchase rules and conditions that applies this online shop. 

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